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Switching between mobile providers is very simple.
There are two main options available, either keeping your mobile number or just using the new number your new provider will give you.
Keeping your number
If you wish to keep your number you will need a PAC (Porting Authorisation Code) from your current provider. You can obtain this but either;
This will give you information about the cost of leaving your current provider if you're still in contract, plus any other services that may be impacted. If you're on a Pay as you go plan, this will give you information on how much credit you may lose once you switch.
Once your have your PAC you can give it to your new provider and they will arrange for your mobile number to move across on the date chosen.
Cancelling your old number
If you wish to cancel your old mobile number and service, you will need a STAC (Service Termination Authorisation Code) from your current provider. You can obtain this but either;
This will give you information about the cost of leaving your current provider if you're still in contract, plus any other services that may be impacted. If you're on a Pay as you go plan, this will give you information on how much credit you may lose once you switch.
Once your have your STAC you can give it to your new provider and they will arrange for your old mobile service to be terminated with your old provider on the date chosen.
Getting information on switching
If you want to know the impact of switching your current mobile service you text INFO to 85075 from the SIM from your current provider.
This will give you information about the cost of leaving your current provider if you're still in contract, plus any other services that may be impacted. If you're on a Pay as you go plan, this will give you information on how much credit you may lose once you switch.