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With iOS 17 and later, Apple introduced "Live Voicemail" where you can view a real-time transcription of the message someone is leaving you as they speak, giving you the immediate context of the call. If you want to answer the current call, you can pick up the call while they’re still on the line.
This service is independent from the network based voicemail service. When Live Voicemail is turned on, your phone will pick up incoming calls to capture the caller’s voicemail for you to see in real-time. Standard calling or data rates may apply. The caller can’t hear you and you can’t hear them unless you answer the call.
We do not have any control over this phone based service and it is best to use just one voicemail platform.
You can find the instructions for Apple Live Voicemail here: https://support.apple.com/en-gb/105066
Please note that Apple Live Voicemail will only work when you phone in on and has a mobile signal as the phone has to answer the call. With 1pMobile network based voicemail, your callers can leave a message if your phone is off, or has no coverage.